Terms & Conditions
POPIA-Compliant Policy for rv.royalcreatives.live
Last updated: 26/11/2025
Website: rv.royalcreatives.live
Responsible party / Owner: RV Accountants (“we”, “us”, “our”)
Information Officer / Contact for Data Protection Queries: info@rvaccountants.co.za
1. Scope & Purpose
We are committed to compliance with the Protection of Personal Information Act (POPIA). This policy describes how we collect, use, store, protect, and — where applicable — share personal information of data subjects (visitors, clients, users) through this website. Popia Act SA+2Ceva South Africa+2
We collect and process personal information only for legitimate, specific, and disclosed purposes, and only in ways that are lawful, reasonable, and minimal — in accordance with POPIA requirements.
2. What is “Personal Information” Under POPIA
Under POPIA, “personal information” includes information that can identify a living natural person (or, where applicable, a juristic person). Examples include — but are not limited to — name, email address, telephone number, physical address, online identifiers, and other data that can be linked to an individual. POPI Act Compliance+2Iot Maniacs
3. What Information We May Collect
We may collect:
Information you provide voluntarily — e.g. name, email address, telephone number, physical address, messages — when you submit a contact/booking form or otherwise communicate with us.
Automatically collected information — e.g. IP address, device/browser data, pages visited, referral source, analytics data (if you use our site).
Other personal data — where applicable and required for our services (depending on what you offer).
We will only collect information that is adequate, relevant and not excessive in relation to the purpose for which it is collected. seacom+1
4. Purpose of Processing
We may process your personal information for purposes including:
Responding to your enquiries, messages or requests (e.g. contact form).
Providing the services or content you request.
Improving and managing the website (analytics, performance, maintenance).
Complying with legal or regulatory obligations.
Other purposes only with your explicit consent (if applicable).
We will inform you of the purpose(s) for which we collect your data before or at the point of collection, as required by POPIA. MyPOPI Compliance+2seacom
5. Consent & Lawful Basis
We will obtain your explicit and informed consent for the processing of personal information, unless the processing is required for the performance of a service you request, or for compliance with a legal obligation, or because of other legitimate and lawful interests permitted under POPIA. AA South Africa+2Wildlife College+2
If consent is required, it will be obtained in a clear manner (e.g. by ticking a consent checkbox on a form, or by other written/electronic means) before we process your personal information. MyPOPI Compliance+1
6. How We Store and Protect Personal Information
We commit to implementing reasonable technical and organisational security measures to safeguard personal information from unauthorized access, loss, destruction, or disclosure. This includes secure storage, access controls, encryption (where appropriate), and access only by authorised personnel. Ceva South Africa+2SACPCMP+2
We will ensure that personal information is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by law, after which it will be securely deleted or anonymised. Ceva South Africa+1
7. Data Subject Rights
As a data subject (visitor, user, client), under POPIA you have the right to:
Request access to any personal information we hold about you. MyPOPI Compliance+1
Request correction or updating of incorrect or outdated personal information. MyPOPI Compliance+1
Request deletion or destruction of your personal information — if retention is no longer justified (subject to any legal or contractual obligations). MyPOPI Compliance+1
Object to or restrict processing of your personal information (where lawful and applicable). MyPOPI Compliance+1
Withdraw consent (if processing was based on consent), prospectively. AA South Africa+1
Be informed about how your personal information is processed (transparently). seacom+1
If you wish to exercise any of these rights, you may contact us via the contact details provided below.
8. Third-Party Processors & Data Sharing
If we engage third-party service providers (e.g. hosting, analytics, email service providers) to process personal information on our behalf, they will act as “operators” under POPIA and will only process data according to our instructions and under a contract/mandate. MyPOPI Compliance+1
We will not share your personal information with unrelated third parties unless:
You have given consent; or
We are legally required to do so; or
It is necessary to provide the services you requested; or
As otherwise permitted under POPIA (with proper safeguards).
We will inform you when sharing personal information and — if required — obtain consent.
9. Cross-Border Transfers
If personal information is transferred outside South Africa (for example to a service provider hosted overseas), we will ensure that adequate safeguards are in place to protect your data to a standard comparable to POPIA (e.g. contractual safeguards, encryption, limited access).
10. Cookies, Tracking and Similar Technologies
If we use cookies, tracking pixels, analytics tools or similar technologies that collect personal information or online identifiers, we will:
Inform you about their use — ideally before collection;
Ask for consent where required;
Offer you a way to manage or decline non-essential cookies;
Use such technologies only for legitimate, necessary purposes (e.g. analytics, performance, site functionality). SCP+1
11. Children / Minors
Our website is not intended for children under the age of 18 (unless indicated otherwise). We do not knowingly collect personal information from minors. If you become aware that a minor provided us with personal information, please contact us so we can delete it.
12. Policy Updates
We may update this POPIA Policy from time to time to reflect changes in practices or legal requirements. We will update the “Last updated” date at the top and — if material — notify users (e.g. via website notice).
We encourage you to review this policy regularly.
13. Contact Information
If you have any questions, concerns, or requests regarding this policy or your personal information (access, correction, deletion, withdrawal of consent, etc.), you can contact us at:
Email: info@rvaccountants.co.za
Phone: 084 506 3906
Address: 31 Via Latina Cres, Irene Farm Villages, Centurion, 0133
Information Officer (or “Data Protection Contact”): 084 506 3906
Important Notes / Recommendations
This policy acts as a “data-privacy framework” for compliance with POPIA for websites and organisations collecting personal data. Barnard Incorporated+1
Depending on what services your website offers (e.g. user-registration, payment processing, marketing, direct marketing), you might need additional documentation — such as consent forms, data-processing agreements (for third parties), data-retention schedules, breach-notification procedures, and a full internal POPIA compliance manual. Barnard Incorporated+1
It is recommended to appoint an Information Officer (or Data Protection Officer) — particularly if you anticipate processing significant personal data — who will be responsible for POPIA compliance in your organisation. Sinnetita+1
