POPI ACT
Website Info:
Last updated: 26/11/2025
Website: rv.royalcreatives.live
Controller / Owner: RV Accountants (“we”, “us”, “our”)
Contact Information:
Email: info@rvaccountants.co.za
Phone: 084 506 3906
Address: 31 Via Latina Cres, Irene Farm Villages, Centurion, 0133 / Pretoria / South – Africa
1. Introduction
R&V Accountants (“we,” “us,” “our”) is committed to protecting the privacy and personal information of clients, users and other individuals (“you,” “data subject,” “visitor,” “user”) in accordance with the POPIA. This policy explains how we collect, use, share, store and protect your personal information when you use our website and services.
2. Definitions
Personal Information: Any information relating to an identifiable, living natural or juristic person. This includes — but is not limited to — name, identity/registration number, contact information (address, telephone number, e-mail), location data, online identifiers, financial or payment information, employment or tax history, and any other information listed under POPIA. Popiact Compliance+2Startup Success+2
Processing: Means any operation or set of operations on personal information: collecting, storing, updating, retrieving, transmitting, erasing, etc. MyPOPI Compliance+1
Responsible Party: R&V Accountants — the entity deciding the purpose and means of processing your personal information. MyPOPI Compliance+1
Information Officer: The person designated by us to ensure compliance with POPIA and to handle any privacy / data-protection questions or requests.
3. Scope
This policy applies to:
All personal information collected or processed via our website (e.g. via contact forms, newsletters, user registrations or enquiries)
Any personal information processed as part of our accounting, tax, compliance and advisory services
Any employee, client or third-party information handled by us
4. What Personal Information We Collect
Depending on how you interact with us, we may collect:
Name, surname, company name (if applicable)
Contact information: email address, phone number, physical/postal address
Company or business information (if relevant for services)
Tax or financial information (only if necessary for accounting or tax services)
Other information required to provide services (e.g. compliance documentation)
Usage data from the website (e.g. IP address, device/browser information, cookies) — if applicable
5. How and Why We Collect Personal Information (Purposes)
We collect personal information:
When you voluntarily submit it via contact / enquiry forms, email, or when you sign up for services.
To provide services (accounting, tax, compliance, advisory) and communicate with you.
To manage and maintain our business operations — bookkeeping, tax submissions, legal compliance.
To respond to your queries, send invoices / documents, deliver services.
Optionally: For marketing or newsletter purposes — but only if you explicitly consent.
We will only collect information that is adequate, relevant, and not excessive given the stated purpose. Popiact Compliance+2Web Hosting RSA+2
We will not use your information for purposes other than those disclosed at collection, unless we obtain additional consent. POPI Academy+1
6. Legal Basis & Consent
We will process your personal information only:
With your informed and explicit consent; or
If processing is necessary to conclude or perform a contract with you; or
Where required or permitted by law; or
To protect our or your legitimate interests (e.g. compliance obligations).
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If you do not provide required personal information, we may not be able to deliver certain services.
7. Disclosure to Third Parties / Sharing Information
We will not share, sell or trade your personal information with unrelated third parties without your explicit consent.
If we engage third-party service providers (e.g. tax authorities, compliance partners, cloud service providers) to process information on our behalf, we will:
Ensure there is a data processing agreement in place;
Ensure they use appropriate security safeguards;
Restrict use to the purpose for which information was collected. POPI Academy+2Popiact Compliance+2
We will inform you when your information may be shared, and you have the right to withhold consent where applicable.
8. Data Subject Rights
Under POPIA you have the right to:
Access the personal information we hold about you.
Request correction, update or deletion of your personal information.
Withdraw consent (where processing is based on consent).
Object to or restrict processing, where applicable.
Lodge a complaint with our Information Officer or with the relevant regulator.
To exercise your rights, please contact our Information Officer at:
Email: info@rvaccountants.co.za
Phone: 084 506 3906
Address: 31 Via Latina Cres, Irene Farm Villages, Centurion, 0133 / Pretoria / South – Africa
9. Data Security & Retention
We will implement reasonable technical and organisational measures to protect personal information against loss, theft, unauthorised access, disclosure or misuse. Measures may include — but are not limited to — secure servers, encryption, access controls, strong passwords, regular audits, and secure disposal of data no longer needed. POPI Academy+2Web Hosting RSA+2
We will retain personal information only as long as required for the purpose for which it was collected, or as required by law. After that, data will be securely deleted or anonymised. Opreg+1
10. Use of Cookies & Tracking (If Applicable)
If we use cookies, web beacons, log files or other tracking technologies on our website:
We will inform you clearly about this at first visit (via a banner or notice).
We will inform you what data is collected automatically (e.g. IP address, browser/device info, usage data).
You will have the option to consent (or not) to non-essential cookies/tracking.
We will not link tracking data to personally identifiable information without consent. Opreg+1
11. Changes to This Policy
We may update this Privacy Policy from time to time (e.g. if legislation changes or our business practices change). When we do so, we will revise the “Last updated” date below and notify users where appropriate (e.g. via website announcement or email). Continued use of our services after changes constitute acceptance of the updated policy.
Last updated: 26/11/2025
12. Contact Information & Complaints
If you have any questions, requests or complaints about how we process personal information or about this policy, you can contact:
Email: info@rvaccountants.co.za
Phone: 084 506 3906
Address: 31 Via Latina Cres, Irene Farm Villages, Centurion, 0133 / Pretoria / South – Africa
